50Hertz operates the critical electricity transmission system across northern and eastern Germany, ensuring the reliable transport of power to millions of people and businesses. At this massive infrastructural scale, the connection between strategic planning and shop-floor execution must be seamless. This session explores the end-to-end maintenance process at 50Hertz, focusing heavily on how a modern mobile landscape serves as the primary catalyst for operational efficiency, grid transparency, and field execution.

The presentation features a live demonstration of the CHL application and their Field Service Assistant (FSA) pilot, showing exactly how real-time mobile data supports day-to-day maintenance activities in the field. Beyond the software features, the session dives into the complex technical realities of deploying a cloud-based solution within a standard legacy integration landscape, sharing candid lessons learned around data synchronisation, process alignment, and frontline operational adoption.

What participants will learn:
• How to look past standard technology narratives and measure how real-time mobile data delivery actively drives down grid downtime, reduces maintenance variance, and protects enterprise asset value
• Strategies for maintaining strict grid reliability and regulatory compliance by equipping technicians with instant, auditable data right at the asset face
• Critical technical insights and real-world guardrails for handling complex cloud data synchronisation and process alignment within a rigid integration landscape
• Proven methods for aligning corporate business processes, digital products, and physical field execution to guarantee frontline user adoption and measurable operational returns