Coordinating complex maintenance schedules across a sprawling industrial footprint demands absolute synchronisation between central planning and frontline teams. SOCAR Türkiye relies on SAP Service and Asset Manager to manage and coordinate a seamless, real-time data flow for 350 maintenance crews. Together, these teams execute and fulfil approximately 10,000 corrective and preventive maintenance activities every single week.

This operational case study delivers a gritty look into the practical realities of large-scale workforce management. SOCAR Türkiye shares their comprehensive blueprint for streamlining a massive volume of specialised field tasks, including technical lubrication routines, legal periodic controls, subcontractor logistics, and real-time material tracking. This session offers critical operational insights into knowledge management, end-to-end workflow optimisation, and the real-world lessons learned from executing a highly successful, high-volume mobile maintenance deployment.

What participants will learn:
• How to look past standard technology narratives and measure how centralising 10,000 weekly maintenance activities on a single mobile platform reduces operational risk, maximises labour capacity, and protects enterprise value
• Practical frameworks for digitising statutory periodic controls and measurement captures, providing an immutable, auditable trail to guarantee regulatory and safety compliance
• Proven strategies for orchestrating time-ticket tracking, workforce scheduling, and dynamic assignment changes across hundreds of localised field teams without administrative bottlenecking
• How to integrate external contractors, service workflows, and physical material requests natively into a single, mobile-enabled system to eliminate coordination delays in the field