Behind the guest experience: How Qiddiya uses SAP EAM to protect safety, uptime and asset value
Building world-class entertainment and leisure destinations requires establishing a resilient, digital-first operational foundation long before the first guests arrive. In this strategic customer session, Qiddiya shares its business case and deployment journey for establishing a group-wide digital asset management foundation across its premier mega-assets, including Qiddiya Six Flags and Aquarabia Water Theme Park.
The session explores how Qiddiya leverages SAP S/4HANA Enterprise Asset Management (EAM) as its core operational backbone, integrated seamlessly with SAP Service and Asset Manager (SSAM) for mobile field execution and SAP Analytics Cloud (SAC) for real-time asset performance reporting. Participants will gain first-hand insight into how this unified foundation empowers frontline maintenance teams, streamlines work order execution, and safeguards asset integrity across complex, high-throughput entertainment infrastructure.
Looking ahead, Qiddiya highlights how this core digital foundation positions the organisation to scale advanced asset management capabilities, transitioning toward SAP Asset Performance Management (APM), Asset Health Monitoring, and Reliability Engineering. Discover how Qiddiya is capturing operational best practices and process standards from its flagship assets to build a scalable, repeatable asset management model across future developments.
What participants will learn:
• The business case and implementation strategy behind establishing a unified SAP EAM digital foundation across Qiddiya Six Flags and Aquarabia
• How integrating SAP Service and Asset Manager (SSAM) and SAP Analytics Cloud (SAC) connects mobile field technicians to back-office analytics for real-time decision-making
• How Qiddiya is transitioning from baseline EAM operations toward advanced SAP APM capabilities, including Asset Health Monitoring and Reliability Engineering
• Strategies for capturing operational processes and lessons learned from initial asset launches to create a scalable blueprint for future entertainment destinations