We're excited to share the first edition of customer presenters, keynotes, roundtable discussions and interactive sessions confirmed for Seville this October. Designed for asset and field service professionals, the agenda explores how organisations are using SAP, AI, data, and digital technologies to drive operational excellence, strengthen resilience, and accelerate transformation.

We're continuing to add new sessions and speakers, so please check back regularly for the latest updates.

Built around real challenges, not theory - designed to give you ideas you can actually use.

Alongside the main conference, you can also choose to attend the pre-conference workshop day on October 27. Designed for practitioners and solution users, these sessions offer a deeper dive into SAP asset and service management solutions, with a focus on practical learning and real-world application.

You’ll leave with practical insights into maximising your SAP tools (including S/4HANA Service, FSM, and SSAM) and a clear understanding of how operational discipline drives bottom-line enterprise value. You'll be fully equipped to turn knowledge into measurable results.

Attendees are required to pre-book one of our parallel deep-dive workshops.
 
*Agenda is subject to change

** Food and drinks will be provided throughout all three days in breaks and networking areas

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08:15
  1. Start your day by meeting with other attendees and presenters during our morning refreshments
09:00
    • Workshop
    Modern asset management requires more than static maintenance schedules. This collaborative workshop explores how, with a high-quality foundational data layer in place, organisations are evolving towa …
    • Workshop
    Data quality, asset structures, and connected systems remain some of the biggest barriers to scalable asset intelligence. This interactive workshop explores how organisations can address the persisten …
    • Workshop
    Customer expectations, workforce pressures, and operational complexity are reshaping the future of service delivery. This interactive workshop explores how organisations can modernise field service op …
    • Workshop
    Organisations continue investing heavily in EAM and ERP platforms, AI initiatives, and digital transformation programmes. Yet many struggle to realise the business outcomes they expected. The problem …
15:15
    • Roundtable
    As the industrial landscape shifts toward intelligent, standard-driven asset management, alignment across the entire ecosystem is critical to long-term success. This interactive, partner-focused round …
    • Roundtable
    Field service operations are undergoing a profound shift as mobile connectivity, asset intelligence, and artificial intelligence converge. Operational leaders face growing pressure to improve first-ti …
    • Roundtable
    As organisations face mounting pressure to improve uptime, meet sustainability goals, and optimise operational costs, traditional maintenance models are no longer sufficient. Artificial Intelligence i …
    • Roundtable
    ISO 14224 is designed to bring international consistency to how asset and maintenance data is structured, classified, and analysed across complex operations. However, many organisations encounter sign …
    • Roundtable
    Hosted by the Spanish Maintenance Association (AEM), a premier European authority representing thousands of maintenance professionals and researchers, this roundtable addresses the pressing human side …
    • Roundtable
    Most asset management programs are financially illiterate. Organisations frequently obsess over technical engineering metrics such as uptime, preventive maintenance completion rates, and mean time bet …
09:00
    • Keynote
    Join TAC Insights, SAP and PiLog as we welcome the asset and service management community to Seville. We'll open the conference by reflecting on the trends transforming the industry, highlighting the …
    Sponsored by:

    Diamond Sponsor 

    PiLog

09:15
    • Keynote
    In today’s unpredictable global landscape, the assets powering our critical infrastructure, from gas networks to vital public utilities, face unprecedented pressure. Securing, maintaining, and maximis …
10:00
    • Keynote
    Industrial organisations routinely invest hundreds of millions—or even billions—of dollars designing and constructing world-class facilities. Yet too often, they spend the first several years after st …
10:40
    • Innovation Zone
    In this session, Bernhard Kontschieder from Miba AG shares how SAP Field Service Management transformed maintenance operations, from manual processes to automated dispatching, mobile execution, and se …
11:15
    • Keynote
    Artificial intelligence is actively reshaping how asset-intensive industries approach maintenance and field service. In this forward-looking SAP roadmap session, discover how AI and automation are tra …
11:45
    • Keynote
    When capital projects transition to operations, the handover of asset data from Engineering, Procurement, and Construction (EPC) companies to maintenance teams is often a major bottleneck. Fragmented …
    Sponsored by:

    Diamond Sponsor

    PiLog

12:30
    • Innovation Zone
    As energy infrastructure grows more complex and safety-critical, ensuring that personnel authorised to work on high-voltage and mechanical systems are consistently trained, tested, and certified is be …
13:10
    • Innovation Zone
    Creating accurate, high-quality maintenance orders across public transport operations is essential for fleet reliability, but manual data entry often creates operational bottlenecks. Public transport …
13:45
    • Performance and Strategy
    Operating over 100 heavily regulated industrial sites requires an unwavering commitment to asset safety, process reliability, and operational discipline. To eliminate fragmented legacy practices and f …
    • Service and Operations
    Join this session to discover how Hungrana – a major European corn processing company – digitally transformed its operations to achieve true Maintenance 4.0. Moving far beyond a surface-level software …
14:20
    • Performance and Strategy
    Deutsche Bahn relies heavily on sophisticated Condition-Based Maintenance (CBM) to ensure train punctuality and passenger safety. To keep their digital asset strategy future-proof, Deutsche Bahn is na …
    • Service and Operations
    This session shares how Precision Drilling, a leading oil and gas drilling contractor, shifted from assumption-driven maintenance to a fully data-driven asset management model. Through master data red …
15:50
    • Performance and Strategy
    Overcoming fragmented legacy systems to achieve operational excellence requires a structured deployment strategy, strict governance, and an uncompromised commitment to data quality. In this strategic …
    • Service and Operations
    50Hertz operates the critical electricity transmission system across northern and eastern Germany, ensuring the reliable transport of power to millions of people and businesses. At this massive infras …
16:25
    • Performance and Strategy
    Digital Product Passports will require reliable, standardized, and scalable product data. In this joint SAP and LESER session, learn how SAP Business Network Asset Collaboration (BNAC), IEC 61406 ID L …
    • Service and Operations
    Coordinating complex maintenance schedules across a sprawling industrial footprint demands absolute synchronisation between central planning and frontline teams. SOCAR Türkiye relies on SAP Service an …
17:00
  1. Continue the conversations after the conference sessions have finished and join fellow attendees for an informal drinks reception. It's the perfect opportunity to connect with peers, speakers, sponsor …
09:00
    • Roundtable
    As enterprise artificial intelligence matures from basic conversational assistants to sophisticated system-level agents, organisations are rethinking how AI integrates with core operational software. …
    • Roundtable
    As utilities face mounting pressure to modernise ageing infrastructure, integrate distributed generation, and meet surging energy demand, the way we manage assets must evolve. The answer lies not just …
    • Roundtable
    As oil and gas organisations navigate mounting pressure to improve operational availability, optimise capital spending, and meet strict safety standards, traditional maintenance models are no longer e …
    • Roundtable
    Rail and transportation operators face relentless pressure to deliver safe, punctual, and continuous mobility while managing vast, geographically dispersed networks of linear track, rolling stock, sig …
09:30
    • Innovation Zone
    Maintenance technicians face constant operational pressure to log accurate, high-quality failure notifications quickly without interrupting plant line momentum. However, manual data entry frequently l …
10:45
    • Performance and Strategy
    High-fidelity reliability analytics, predictive maintenance, and AI-driven asset optimisation all depend on a single prerequisite: standardised EAM data structures. Without clear taxonomies, equipment …
    Sponsored by:

    Diamond Sponsor

    PiLog

    • Service and Operations
    Achieving operational excellence across complex, multi-site industrial environments requires a seamless bridge between central SAP enterprise systems and daily field execution. In this practical solut …
11:20
    • Performance and Strategy
    Connecting equipment operators, OEMs, engineering contractors, and service providers through a shared digital network is central to modern asset lifecycle strategies across transmission and energy inf …
    • Service and Operations
    Earlier this year, GoCollective, one of Denmark's major public transport operators, began exploring practical use cases for AI in their maintenance operations. The objective was to identify where AI c …
12:35
    • Innovation Zone
    This session explores the latest innovations, roadmap priorities, and focus areas for Enterprise Asset Management in SAP S/4HANA Private Cloud. It highlights key advancements in maintenance planning a …
13:10
    • Performance and Strategy
    Many organisations focus entirely on selecting the right robotic hardware, but the real operational challenge begins long after the purchase. A robot that operates in isolation creates very little lon …
    • Service and Operations
    Asset-intensive organisations increasingly require unified service platforms to manage complex maintenance operations across countries, technicians and assets. As part of its EU-ALign transformation p …
13:45
    • Performance and Strategy
    Building world-class entertainment and leisure destinations requires establishing a resilient, digital-first operational foundation long before the first guests arrive. In this strategic customer sess …
    • Service and Operations
    For a major transport and passenger rail operator, maintaining a sprawling fleet of rolling stock requires precision inventory management. Carrying too many spare parts ties up massive amounts of corp …
14:20
  1. As order volumes scale, relying on manual dispatchers to assign, route, and schedule field technicians quickly creates operational bottlenecks and inflates overhead. To transform how service visits ar …
14:55
  1. After three days of insights, case studies and peer discussions, this interactive closing panel brings together industry leaders to reflect on the key lessons from the conference and identify the acti …

Industry matters - Your community is at the heart of the event

Our topic-based agenda for 2026 is designed to reflect the transformation themes shaping all industrial sectors - while still keeping your industry community front and centre. Throughout the programme, you’ll find tailored examples, sector-specific insights and opportunities to connect with peers from utilities, energy, manufacturing, transportation, and field service-heavy organisations.

Dedicated roundtables and networking moments create space for deeper industry-level discussion, ensuring you get the practical, relevant perspectives that matter most to your organisation. It’s the best of both worlds: topic-led learning enriched with a strong industry connection.